Terms of Service - MyWalletAlerts

1. Acceptance of Terms

By accessing and using MyWalletAlerts, including our Telegram bot and website, you accept and agree to be bound by these terms.

2. Service Description

MyWalletAlerts monitors the public wallet addresses you add and sends predefined alerts to you via Telegram shortly after on-chain confirmation. You manage your monitored wallets and alert types entirely through the Telegram bot. Custom alert logic or parameterized notifications are not supported.

3. No Guarantee of Uninterrupted Service

We strive for reliability but do not guarantee uninterrupted service. Alerts may be delayed during peak activity, system maintenance, or due to third-party outages or network congestion.

4. Not Financial Advice

MyWalletAlerts is for informational purposes only. Nothing we provide constitutes financial, investment, or legal advice. Use at your own risk.

5. Limits May Apply

MyWalletAlerts enforces fair usage limits based on wallet activity. If a wallet you monitor generates excessive activity and exceeds these limits, it will be temporarily suspended. During the suspension period, no further transactions will be processed and no alerts will be sent for that wallet. If a wallet is repeatedly suspended, it will be permanently banned and automatically removed from your monitored wallets; you will not be able to re-add it. Suspended wallets are automatically reactivated once the cooldown ends. We may also reject monitoring of smart contract addresses or known high-activity exchange wallets to ensure fair service for all users. Most personal wallets will not be affected by these limits.

6. Privacy

Your use of MyWalletAlerts is also governed by our Privacy Policy . Please review it to understand our practices.

7. Limitations of Liability

In no event shall MyWalletAlerts or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the service.

8. Paid Usage & Payments

8.1 Paid Usage Tiers

MyWalletAlerts offers both free and paid access. Paid access lets you monitor more wallets at once for a set period (such as 1 month). All features and supported chains are the same for everyone; only the number of wallets you can monitor changes. There are no subscriptions or automatic renewals. You can purchase paid access time through the bot whenever you choose. When your paid period ends, your limit returns to the free tier until you buy access again.

8.2 Payments & Confirmation via Telegram

Payments are initiated via the Telegram bot, but completed externally through our BTCPay Server. After you select your preferred access tier and duration in the bot, you will receive a secure payment link to a cryptocurrency invoice generated by our BTCPay Server. This link is sent to you via Telegram, allowing you to complete your on-chain payment directly through the BTCPay Server interface without involvement from third-party payment processors. The Telegram bot does not process or store your payment information or funds at any time.

Your paid access tier will only be activated after your payment is confirmed on-chain by our BTCPay Server. If payment is not completed or confirmed, your account access will remain unchanged. Once your payment is verified, the bot will automatically update your access tier, display your paid period in Telegram, and send you a notification confirming your new access status.

8.3 Payment Handling and Invoice Settlement

8.3.1 Full or Overpayments

If you pay the exact amount or more than the requested amount on your invoice before it expires, your access will be granted and the paid period will be calculated based on the total amount received (including any overpayment), using the daily rate for your selected tier.

8.3.2 Partial (Under) Payments

If you pay less than the requested amount before the invoice expires, your invoice will remain in a "partially paid" state until it expires. After expiration, we will sum all payments received for that invoice and grant access proportionally to the amount paid, according to the daily rate for your selected tier.

8.3.3 Late Payments (After Invoice Expiry)

Payments received after the invoice has expired will not be credited, and access will not be granted. Please ensure all payments are made before the invoice expiration time.

8.4 Access Extensions

You can purchase additional paid access at any time. Each payment extends your paid usage period based on the amount received and confirmed on-chain by our BTCPay Server. If you make multiple payments, their values are combined to further extend your paid access period.

8.5 Access Tier Changes (Upgrades & Downgrades)

You can change your access tier at any time:

Upgrades (more wallets / higher tier): Your remaining access time is prorated toward the higher tier. You pay any difference, and upon payment confirmation, the bot activates your new access tier and updates your paid period.

Downgrades (fewer wallets / lower tier): Your remaining access time is prorated to the lower tier. If there is any excess value after proration, it will be automatically credited as additional access time at the new tier. If your prorated time is less than the new tier price, you simply pay the difference. By making a payment, you agree to these terms.

All access tier changes require payment confirmation and are subject to the same finality rules as regular paid access. You will receive a notification in Telegram once your new access tier and period are activated.

8.6 Payments Are Final & No Chargebacks

All cryptocurrency payments are final and non-refundable, except in cases of verified technical errors (such as payment sent to an incorrect address provided by MyWalletAlerts, accidental double payments, or failure to activate paid access after confirmed payment).

Refund requests must be submitted within 7 days and must include relevant transaction details.

Due to the nature of cryptocurrency payments, chargebacks or reversals are not possible. Please ensure you follow payment instructions carefully.

8.7 Service Availability

Paid access relies on our self-hosted BTCPay Server and public blockchains. While we make reasonable efforts to keep our services operational, we are not liable for delays or interruptions caused by factors beyond our control, such as third-party outages, network issues, or blockchain congestion. If you experience extended payment issues, please contact support.

9. Account Deletion & Irrecoverability

If you delete your account using the Telegram bot, all associated data, including monitored wallets and alert preferences, will be permanently and irreversibly removed. Account or data recovery is not possible under any circumstances.

10. User Responsibilities

You are responsible for safeguarding your Telegram account and any associated devices. If you lose access to your Telegram account, we cannot recover your MyWalletAlerts account, monitored wallets, or alert settings.

11. Revisions

We may revise these terms at any time. Continued use of the service constitutes acceptance of the then-current terms.

12. Contact Us

If you have any questions about these Terms of Service, please email us at support@mywalletalerts.com. For privacy, you may use our PGP key.